To automate manual processes, streamline workflows, or create better business experiences for customers, software applications can help businesses save money, cut down on human error, and increase profits. However, with the numerous types of business software on the market to choose from, selecting the best suite for your requirements can be overwhelming.
Small and medium-sized businesses (SMBs) can benefit from free and low cost alternatives to business suites that are branded like LibreOffice and Google Docs. These suites usually comprise accounting office productivity, project management and communication systems. For larger enterprises, there are enterprise resource planning (ERP) solutions that have more advanced features like inventory management and global reporting.
Live chats and cobrowsing are two customer support tools that can help businesses resolve issues faster, leading to increased satisfaction and retention. Some of these tools, such as Help Scout and Zendesk, are combined with other business applications to offer a more comprehensive experience for customers.
Plutio is a contract management software that can help businesses track ongoing projects. It does this by aggregating pertinent information into one screen, making it easy to browse and review. Users can, for example, view project progress, billable hours and paid invoices all in one glance.
More and more younger customers are seeking personalized products and services, which means that companies must adapt their marketing strategies. CRM tools can help businesses better understand customers’ needs and customize products. These tools can be used to analyze the market and trends in sales.